115% Price Match Guarantee
At RugsLuxe.com, we want you to feel 115% confident in shopping with us, which is why we offer a 115% Price Match Guarantee. If you find an item at a lower price on another qualified website at the time of your purchase, please let us know. Not only will we match their price, but we will happily give you 15% of the difference! It's really that simple!
Example: Let’s say you find a price of $900 from a competitor for an item we sell for $1000. Not only will we match the $900 price, but we will also take an additional $15 off. (15% of the $100 difference in price.)
To keep it simple for both parties, price match requests must be presented prior to placing your rug order with us. We will not honor a price match after your order has been processed.
How to submit your 115% Price Match Request:
Send an email titled “Price Match Request” along with the following information to: firstname.lastname@example.org and we will reply promptly:
- Your name.
- Your shipping zip code.
- Link to lower-priced product on competitor’s website.
Terms and conditions:
Our 115% Price Guarantee has some limitations:
You must contact us and get approval prior to purchasing the item from our website
in order to qualify for price march, the competing item must meet the following criteria:
- the competitor’s item Must be brand new, the exact same brand, item number, pattern, material, size, shape, and color(s).
- The product must be in stock on the competitor’s website and for sale online
- The competitor's price includes any applicable shipping, fees, and taxes.
- Price match requests must be presented prior to placing your rug order with us. We will not honor a price match after your order has been processed.
- Prices in a written or verbal quote or on in-store signage are not accepted
- The competitor must be an online store, they may not have a retail location.
- The website cannot be a marketplace, membership club, liquidator, or auction website (e.g. Amazon.com, HOUZZ.com, eBay.com, Overstock.com, Wayfair.com, Walmart.com, Target.com, etc).
- The competitor must be an Authorized Retailer of the product following manufacturer sales guidelines (i.e. MAP pricing).
- Price Match cannot be combined with any other discounts or offers, such as rebates, free rug pads, discount codes, etc.
- We do not price match Buy-one-get-one (BOGO) or free-with-purchase prices.
- We do not price match orders that have already shipped.
- We do not price match on "out of stock" or on "back orders".
- We do not price match prices reduced through a promo code, rebate, or gift card promotion.
- We do not price match items advertised with a percentage discount instead of an actual price.
- We do not price match Going out of business or closeout prices.
- We do not price match pricing due to typographical errors
- We do not price match group sales or items designated as Clearance
We reserve the right to deny claims if our policy is being abused.